Chicago, Illinois
Senior Vice President, Client Services
05/2009 – current

Harvest Earnings specialises in delivering dramatic earnings improvement and cultural change in large corporations. This is achieved through working closely and collaboratively with client management to revolutionize business processes and refocus the company culture to one of execution excellence. Harvest Earnings’ social collaboration GreenHouse™ software, methodology and expertise guides teams of employees through a process to harvest, evaluate and build consensus around thousands of ‘micro-improvements’ that reduce expenses, grow revenue, improve the customer experience and make jobs more rewarding, all within a 100 days period

I have worked for clients in the frozen food (Schwan’s), documents services (Standard Register), retail fashion (American Eagle), supermarket (SpartanNash), and financial (Computershare Loan services) industries. In each the Harvest process has delivered significant sustainable annualised earnings impact

During these engagements I have led the operational improvement in the efficiency and effectiveness of Procurement, Supply Chain, HR, Finance, IT, Legal, Marketing Facilities Management and Food Safety and Quality functions

I have developed industry independent Diagnostic tools to assist in increasing operational efficiency in the following functions: Finance, HR, IT, Legal, Procurement, Marketing & Promotion, Facilities Management, Insurance, Logistics and Insurance

I have developed industry independent Diagnostic tools to assist in increasing revenue, namely, Customer Journey Mapping and Product Management